Frequently Asked Questions

Do you have questions about our products or the purchasing process? Here you will find some of the most common questions and their answers.

What material are the products made of?

All our pieces are made of stainless steel, making them highly durable and water resistant.

Should I be careful with the parts?

Although the pieces are made of stainless steel, there are some precautions to be taken to ensure they do not lose their shine and thus increase their durability.

  • Use the bag we sent you to store your items. Do not mix colors or materials.
  • Avoid exercising with the pieces on, sweat is corrosive.
  • Avoid contact with cleaning products, perfumes and creams. Put the clothes on a few minutes after applying these products.
  • Choose to remove them in the shower.

If you repeat these actions continuously, the piece may lose the shine you liked so much.

Will my pieces lose color or stain my leather?

No, being made of stainless steel, there is no loss or transfer of color.

What countries do you ship to?

We ship throughout Europe.

In the case of personalized pieces, what is the color of the engraving?

Customized pieces are engraved using laser technology. The engraving will be done in shades of black.

Depending on the light (natural/artificial) and reflections, the recording will appear darker or lighter.

Over time, certain recordings, especially those in contact with the skin, will turn white.